Y-Designs, Inc.
Common Client Questions and Concerns

My site does not work on my computer, but works on my phone (or vice versa).

By Neil Harlow

Check that your computer/phone is on. If so, restart.

Check the internet connectivity of your device

  • try loading your favorite website
  • make sure that your device is not on a ‘limited connectivity’ connection’

If all is well, and the site has just launched, it may be because the ISP hasn’t picked up on the DNS change yet.

DNS change can take up to 24 hours, but if it has not changed within 4 hours, let us know.